Privacy Policy
Last updated: 21 September 2026
1. Who we are
This Privacy Policy explains how ELVIO LTD ("ELVIO", "we", "us") collects, uses and protects your personal information when you visit our website or purchase our products, including ELVIO-branded products. Our registered address is Denver, Colorado, United States.
2. Information we collect
We may collect: (a) information you provide — name, email, shipping/billing address, phone (if given) and order details; (b) information collected automatically — device, browser, IP address, pages viewed and similar usage data via our cookie-free analytics; and (c) communications you send us.
3. How we use your information
- To process and deliver your orders and provide customer support.
- To operate, maintain and improve our website and products.
- To send service messages and, where you consent, marketing.
- To detect, prevent and address fraud, security and legal issues.
4. Sharing
We do not sell your personal information. We share it only with service providers who help us operate (e.g. payment, shipping, hosting, analytics) under confidentiality obligations, or where required by law.
5. Cookies
We do not use tracking or advertising cookies. Our website analytics are cookie-free: we record aggregated page views and performance metrics without cookies, without storing your IP address and without cross-site tracking. A small amount of browser local storage may be used to remember your preferences (for example your language choice and whether you have dismissed our privacy notice); you can clear it at any time through your browser settings.
6. Data retention
We keep personal information only as long as necessary for the purposes described here or as required by law (for example, tax and accounting obligations).
7. Your rights
Depending on your location, you may have the right to access, correct, delete or port your data, object to or restrict processing, and withdraw consent. To exercise these rights, contact us at info@elvioltd.com.
8. Security & international transfers
We use appropriate technical and organisational measures to protect your data. Where data is transferred internationally, we take steps to ensure an adequate level of protection.
9. Children
Our products and site are intended for adults (18+). We do not knowingly collect information from children.
10. Changes & contact
We may update this policy from time to time; the "last updated" date reflects the latest version. Questions? Email info@elvioltd.com.